FAQ
Questions, answered
Straight answers about costs, timescales and how we work. Can't find yours? Just ask.
Working with us
Where are you based?+
We are based in Dewsbury, West Yorkshire, and work with businesses across Kirklees, Wakefield, Leeds and the wider UK. We are happy to meet in person locally.
How do your prices work?+
Every project starts with a free chat. For apps and systems we then run a short paid discovery to plan everything properly, and you get a fixed price for each phase. No hourly surprises.
Do you only work with big companies?+
No. We work with businesses of all sizes. Our sweet spot is growing firms that have outgrown spreadsheets but do not want expensive enterprise software.
Who owns the finished work?+
You do. You own your website, your app's code and all of your data.
Do you offer support after launch?+
Yes. We offer monthly support plans covering hosting, updates, fixes and small improvements, so your systems keep running smoothly.
Can you work with my existing website or software?+
Yes. We can improve what you already have, connect it to new tools, or replace it if that makes more sense. We will always explain the options honestly.
Custom business apps
How much does a custom app cost?+
It depends on what it needs to do. Small internal tools can be a few thousand pounds, while larger systems cost more. We start with a short paid discovery so you get a fixed price for each phase before any build work begins.
How long does it take?+
A first useful version is often ready in 4 to 8 weeks. We then add features in further phases, so you are using it and getting value early.
Will I own it?+
Yes. You own the code and all your data. There is no lock-in.
Can it work with the software we already use?+
Usually, yes. We regularly connect to accounting, email, calendar and payment tools so information only has to be entered once.
Business automation
What can be automated?+
Most repetitive tasks that follow the same steps each time: data entry, follow-up emails, reports, document creation and moving information between systems.
Do I need new software?+
Not always. We often automate the tools you already have. If something new would help, we will explain why before suggesting it.
Is AI safe to use with my business data?+
We only use AI where it genuinely helps, keep your data private and make sure a person stays in control of anything important.
Website design and development
How long does a website take?+
Most business websites take 2 to 6 weeks, depending on the number of pages and how quickly content is ready.
Can I update it myself?+
Yes. We can set it up so you can change text and images easily, or we can look after updates for you.
Do you write the content?+
We can. We help with wording, structure and SEO so the site reads well for customers and for Google.
SEO and Google visibility
How long does SEO take?+
Local improvements can start showing within a few weeks, but SEO builds over time. Most businesses see meaningful growth within 3 to 6 months.
Can you guarantee first place on Google?+
Nobody honest can guarantee rankings. We focus on the things that reliably improve visibility and show you the results each month.
What is a Google Business Profile?+
It is your free listing on Google Maps and in local search results. For local businesses it is often the biggest source of new enquiries.
Still have a question?
Send us a message and we'll get back to you within one working day.
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